Last Updated: September 17, 2026
Alpha XN Studio LLC ("Company," "we," "us," or "our") values your privacy and takes reasonable steps to protect the personal information entrusted to us. This Privacy Policy describes how information may be collected, used, stored, and disclosed when you access ktcnly.com or use the fitness, exercise, wellness, and related digital services available through the website (collectively, the "Service").
1. Information You Provide
We may collect information that you choose to provide when you create an account, subscribe to the Service, communicate with our support team, or otherwise interact with the Service. This information may include your name, email address, account details, billing-related information, and other information you voluntarily submit.
We may also collect information automatically when you use the Service. This may include your IP address, browser and device details, operating system, pages or content accessed, general usage activity, and other technical information associated with your visit.
2. Use of Personal Information
Information collected through the Service may be used to operate and maintain our services, manage user accounts, process subscriptions and payments, provide customer assistance, respond to inquiries, improve the functionality and content of the Service, detect fraudulent or unauthorized activity, and meet applicable legal and regulatory requirements.
3. Cookies and Online Technologies
Ktcnly.com may use cookies, pixels, and similar technologies to support essential website functions, remember selected preferences, understand how visitors use the Service, measure website activity, improve performance, and assist with security.
Depending on your browser and device, you may have options to manage, restrict, or disable cookies. Certain features of the Service may not operate as intended if some cookies or similar technologies are disabled.
4. Subscriptions and Payment Processing
When you purchase or subscribe to the Service, payment information may be handled by third-party payment providers. We may receive transaction-related information, such as the transaction status, amount charged, payment method, or other details necessary to manage your subscription.
Where applicable, payment card details may be collected and processed directly by the relevant payment processor and may not be stored on our systems.
5. Service Providers and Third Parties
We may engage external companies and service providers to assist with the operation of ktcnly.com and the Service. These may include payment providers, hosting and infrastructure providers, analytics services, customer support providers, fraud prevention services, and other technical or operational partners.
Such providers may access or process information where reasonably necessary to perform services on our behalf. If you access third-party websites, applications, or services through links or integrations associated with the Service, those third parties may collect and use information according to their own privacy policies.
6. Protection of Information
We maintain reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, accidental loss, misuse, alteration, or unauthorized disclosure.
Despite these measures, no online service, electronic transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted to or through the Service.
7. Retention of Information
Personal information may be retained for the period necessary to operate the Service, maintain account and transaction records, provide customer support, comply with applicable legal requirements, resolve disputes, prevent misuse or fraud, and protect or enforce our legal rights and agreements.
8. Information Concerning Children
The Service is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without legally required parental authorization.
If we become aware that personal information has been collected from a child under 13 without the required authorization, we will take reasonable steps to remove the information from our records.
9. Privacy Choices and Rights
Depending on where you live and the laws applicable to you, you may have certain rights concerning your personal information. These may include the right to request access to or correction or deletion of personal information, as well as certain rights to object to or restrict particular forms of processing.
If you wish to exercise an applicable privacy right or ask a question about how your information is handled, you may contact us using the details below. We may request reasonable information to verify your identity before completing certain requests.
10. Updates to This Policy
We may revise this Privacy Policy when necessary to reflect changes to the Service, our practices, or applicable requirements. When changes are made, the revised version will be posted on this page together with an updated "Last Updated" date.
Your continued use of the Service after an updated Privacy Policy becomes effective will be subject to the revised policy to the extent permitted by applicable law.
11. Contact Information
For questions, privacy requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:
Alpha XN Studio LLC
500 Dairy Ashford Rd,
Houston, Texas 77077
USA
Email: support@ktcnly.com
Phone: +1-737-359-8462